Rules of Conduct

Last Updated: January 2025

To ensure a positive and respectful environment for all users, we have established the following Rules of Conduct. By using NeroxGames.com, you agree to abide by these rules.

1. Respectful Behavior

All users are expected to treat others with respect and courtesy. Harassment, bullying, discrimination, or any form of abusive behavior will not be tolerated.

2. Appropriate Content

When submitting tickets, comments, or any other content, you must:

  • Use appropriate language and avoid profanity
  • Refrain from posting offensive, defamatory, or illegal content
  • Respect intellectual property rights
  • Not share personal information of others without consent

3. Account Security

You are responsible for maintaining the security of your account:

  • Use a strong, unique password
  • Do not share your account credentials with others
  • Report any suspicious activity immediately
  • Log out when using shared devices

4. Prohibited Activities

The following activities are strictly prohibited:

  • Attempting to hack, exploit, or compromise website security
  • Creating multiple accounts to circumvent restrictions
  • Spamming or sending unsolicited messages
  • Impersonating staff members or other users
  • Using automated tools or bots to access the website
  • Distributing malware, viruses, or harmful code

5. Support Tickets

When submitting support tickets:

  • Provide clear and accurate information
  • Be patient and respectful with support staff
  • Do not submit duplicate or spam tickets
  • Use appropriate language and tone

6. Game Access

When accessing games through our platform:

  • Respect the terms of service of each individual game
  • Do not attempt to cheat or exploit game systems
  • Report any issues or concerns through proper channels

7. Violations and Consequences

Violations of these Rules of Conduct may result in:

  • Warning notifications
  • Temporary suspension of account
  • Permanent ban from the website
  • Legal action in severe cases

We reserve the right to take appropriate action at our discretion based on the severity of the violation.

8. Reporting Violations

If you witness or experience any violations of these rules, please report them immediately through our support ticket system or contact us at info@neroxgames.com.

9. Changes to Rules

We reserve the right to modify these Rules of Conduct at any time. Continued use of the website after changes constitutes acceptance of the updated rules.

10. Contact Information

For questions about these Rules of Conduct, please contact:

Nerox Games GmbH
Friedrichstraße 21.
10117 Berlin, Germany
Email: info@neroxgames.com